Frequently Asked Questions

Absolutely — and it's complimentary. Drive at the showroom or have the car brought to your doorstep anywhere in Hyderabad. Carry a valid driving licence; book a slot online, on WhatsApp, or by phone.

Our pricing is market-benchmarked and already sharp, but yes — use the "Make an Offer" slider on any car page or talk to us directly. Serious offers receive a response within the hour.

Yes. A fully refundable token of ₹25,000 holds the car for 72 hours while you finalise finance or complete your evaluation. If you change your mind, the token is returned in full — no questions asked.

Engine, transmission, suspension, brakes, electricals, electronics, structural integrity, flood/accident history, odometer verification and a road test. You receive the complete report — including anything we repaired or replaced — before you commit.

Yes — every certified car includes the HLC Assured warranty: 1 year or 15,000 km (whichever is earlier) covering engine and transmission. Extended plans up to 3 years are available. Cars still under manufacturer warranty carry that too.

Please do — we encourage it. Your mechanic gets full access including a lift inspection. Prefer a neutral expert? We'll arrange a third-party inspection from an independent agency for ₹1,499.

Up to 90% of the car's value, with tenures up to 7 years, depending on your credit profile and the car's age. We work with 8+ banks and NBFCs and present you the best three offers. Use our EMI calculator to plan.

Most approvals complete within 24 hours of document submission; pre-approved customers of partner banks often get sanction the same afternoon. Disbursal and delivery typically happen the same day as sanction.

PAN, Aadhaar, 3 months' bank statements, and income proof (salary slips for salaried; ITR for self-employed). Our finance desk collects everything digitally over WhatsApp — one visit, zero queues.

Both. We buy luxury cars outright with payment within 24 hours of agreement, and we offer exchange where your car's value is adjusted against your next HLC purchase — usually the better overall deal.

A free doorstep evaluation checks condition, service history, ownership and current market demand. You get a written quote valid for 7 days — benchmark it anywhere; we're confident it holds up.

We do — end to end. RC transfer, insurance transfer or fresh policy, NOC, hypothecation addition/removal and loan closure for exchanged cars. You sign, we run the process and keep you updated at every step.